Konferenz 2005

Quality Management in Primary Care

A European Approach

27 January - 28 January 2005 Berlin, Germany

| Bertelsmann Stiftung

EQuiP - European Association for

Quality in General Practice/ Family Medicine


Results from a very comprehensive pilot project carried out on the subject of “Quality Management in Primary Care” were presented to a wide range of international policymakers and experts on January 27 in Berlin. 130 policymakers and experts from 30 countries attended the conference and find assessment process highly promising.

For the first time, a procedure now exists for assessing quality management in primary care medical practices which has been successfully and extensively tested within the framework of an international project. The European Practice Assessment, a joint project of the European Task Force on Practice Assessment (TOPAS Europe) and the Bertelsmann Stiftung, allows the management and organization of medical practices to be measured and evaluated at regional, national and international levels. The procedure thereby provides a major contribution to ensuring quality care in out-patient services.

The European Practice Assessment was tested in 270 physician practices in 9 countries in cooperation with 500 doctors, 1,000 medical care staff members and 8,000 patients. The participating countries included Belgium, France, Germany, Great Britain, the Netherlands, Switzerland, Slovenia, Austria and Israel.



Professor Grol, Director Centre for Quality of Care Research (WOK) Radboud University Nijmegen chaired the conference

At the “Quality Management in Primary Care” conference held on January 27 in Berlin, a roster of international experts including Professor Richard Grol from the Centre for Quality of Care Research at the University of Nijmegen discussed the importance of primary care, the balance between trust and accountability and presented results from the project.

If you wish to view the conference presentations, please scroll down.


Programme of the Conference in Berlin

Thursday, 27 January 2005

3:00–3:20 pm 


Dr. Brigitte Mohn, Member of the Board,

Bertelsmann Stiftung,

Dr. Klaus Theo Schröder, Secretary of State

German Federal Ministry of Health and

Social Security, Berlin

» Download Presentation Dr. B. Mohn


3:20–3:40 pm 

Introduction: Key Issues for quality management in

primary care – The role of European Practice Assessment

Prof. Richard Grol, Centre for Quality of Care Research (WOK),

University of Nijmegen

» Download Presentation Professor Grol


3:40–4:20 pm 

Outcome of different health systems dependent on

the role and organization of primary care

Prof. Barbara Starfield, Johns Hopkins University,

Baltimore, Maryland

» Download Presentation Professor Starfield


4:20–4:40 pm 

European primary health care perspectives

Prof. Igor Svab, Vice President Wonca Europe,

World Family Doctors

» Download Presentation Professor Svab


5:20–5:40 pm 

The European Practice Assessment: National perspectives

Implementation and integration – The case of Germany

Prof. Joachim Szecsenyi, Department of General Practice and Health Services Research, University of Heidelberg

» Download Presentation Professor Szecsenyi


5:40–6:30 pm 

Reports on some of the participating countries

Switzerland, Slovenia, Belgium, France

» Download Presentation Beat Künzi, Switzerland

» Download Presentation V. Vodopivec, Slovenia

» Download Presentation Nicole Boffin, Belgium

» Download Presentation Dr. M. Samuelson, France


Friday, 28 January 2005

9:00–9:30 am 

Broadening the scope –

Importance of a European perspective

Dr. Franz Terwey, European Social Insurance Platform (ESIP)

The Social Insurers of Europe, Brussels

» Download Presentation Dr. Terwey


9:30–9:50 am 

What could we learn from each other?

Results of the European Practice Assessment

Dr. Maaike Dautzenberg, Yvonne Engels,

Centre for Quality of Care Research (WOK),

University of Nijmegen

» Download Presentation Y. Engels


9:50–10:10 am 

Results of the international health policy monitor

Sophia Schlette, Bertelsmann Stiftung

» Download Presentation S. Schlette


10:10–10:35 am 

How to spread best practice? – Ways and hindrances

Prof. Glyn Elwyn, Swansea Clinical School,

Department of Primary Care, Swansea

» Download Presentation Professor Elwyn


11:15–11:45 am 

Trust and accountability

Prof. Martin Marshall, National Primary Care Research

and Development Centre, Manchester University

» Download Presentation Professor Marshall


11:45–1:00 pm 

Who needs what kind of information? Who uses it?

What can EPA contribute to helpful transparency?

Round Table Discussion

Moderator: Prof. Ferdinand Gerlach, 

Institute for General Practice, University of Frankfurt/Main

» Download Presentation Round Table


1:00–1:15 pm 

Outlook and closing

Prof. Richard Grol, Centre for Quality of Care Research (WOK),

University of Nijmegen


Additional information: TOPAS Europe Association

» Externer Link: Topas Europe

Infos Infos:
Adobe Downloads

Quality Management in Primary Care

European Practice Assessment

Richard Grol, Maaike Dautzenberg,
Henrik Brinkmann (Hrsg.), 2004


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